Windows is User-Friendly? The Hell…?

When I keep telling people about the wonders of the free operating system, people seem excited about it, but they won’t make the jump because of this impression that somehow Linux is not user-friendly.

Now, granted, I spent a lot of quality time with my Linux box when I first got it.  But I was trying to do some really weird, bleeding-edge stuff — and it’s called bleeding-edge because you can get cut up pretty bad trying it.  I wanted to use Java 1.5 (which isn’t really ready for prime time in the Java community) on a 64-bit AMD box/operating system (which Windows still can’t do).  When push came to shove and it was finally time for me to stop playing around and get to work, it took about an hour to go from nowhere to a working system — nice.  And I keep the software up-to-date with regular maintenance that takes little to no thought on my part.
Now I’m trying to set up a computer for my business to run some financial software and other fun.  Holy crap, has that been a pain in the ass.  After the hour long partitioning fun, I then got to the gritty stuff.  The wireless card that I had plugged into the computer didn’t work at all, so that just pissed me off.  The entire “plug-and-play” thing seemed to have fallen down completely, because the computer didn’t even recognize that there was something plugged into the PCI slot until I managed to find the magic combination of installing the driver, running “Add New Hardware”, and arbitrarily guessing values for various dialogs.  But that got up and running.

So I went to “activate” my copy of Windows.  That failed miserably, and ended up with being on the phone with Microsoft’s phone-activation-bot followed by having to push through a conversation with someone’s deep Indian accent: “NO!  NOT ‘B’!  ‘P’!  AS IN ‘PIECE OF CRAP’!!”
Now I’m trying to install the printer, and I’m having the same problem as I did before with the wireless card…gargh.

If QuickBooks came on Linux…I’d be so gone…

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  • bhurt-aw

    If being user-friendly was actually an *advantage*, everyone would have switched over to the Mac circa 1988- 1992 at the latest. MSDOS was horribly user hostile, even more user user hostile than unix sans X (the unix CLI is at least *powerful* and cryptic- the DOS CLI was powerless and cryptic). There was just no comparison. It wasn’t until 1995 that Microsoft managed to finally release an OS that could be claimed, with a straight face, to be as user friendly as the Mac. The fact that users were willing to stick with an obviously inferior Microsoft operating systems for a decade says that being user friendly is overrated as an advantage (at least).

    So what does Microsoft offer? I would argue: a *lack* of choice. This sounds weird, but bear with me. Microsoft is effectively a co-inheritor (with Intel) of the IBM monopoly in computers. The first computer IBM shipped more than a dozen units of, where they didn’t make the CPU and write the OS, was the IBM PC- A mistake they never recovered from. And the thing they used to say was that no one ever got fired for buying IBM. IBM was the safe choice. Not necessarily the best, or even a good, choice, but the safe choice. You didn’t need to know anything about technology to make IT decisions- all you needed to know was IBM’s phone number.

    This is what Microsoft offers, more so than anything else, to the vast majority of it’s users: a “safe” choice. And the only way for it to truely be a safe choice is that it is the only choice. Because if there was a choice, and you choose A over B, and things go south, then maybe they wouldn’t have gone south if you had choosen B instead- especially if you can’t explain why you choose A instead of B. Thus any choice is not a safe choice. But if there wasn’t a choice, if there wasn’t B, then it’s not your fault if things go south- there was nothing else you can do.

    Which, I think, is the danger introduced by Linux- and why so many column inches and kilobytes are being expended explaining why, facts to the contrary, Linux really isn’t a choice. Because if there is a choice, there is the danger of a wrong choice. Even worse, even if you take Microsoft off the table, you still have a choice- *which* linux? Redhat? Suse? Debian? Ubuntu? One of the other Linuxs? Or maybe one of the BSDs? Gnome or KDE? Emacs or vi? Postgresql or Mysql? C++ or Java or C#? Perl, Python, or Ruby?

    Note that Microsoft produces a number of products- acess vr.s ms sql server, C++ vr.s C# vr.s VB, Windows home vr.s pro vr.s server, etc. – but it is carefull to never compete with itself. For any given situation, there is only one solution, and Microsoft will tell you which one it is. Open source will wildly compete with itself no problem- witness gnome v. kde, or python v. ruby, or emacs v. vi. In all three cases, the “solution set” provided by the different open source projects are almost completely identical (and, generally, if you use one, you can replace it with the other). Name a situation where Microsoft allows that to happen. The closest you can come is the C++/C#/VB situation- but even there, witness how Microsoft is “positioning” the languages. C++ is for “he-man” programmers and systems programming and the parts of the program that need to be seriously high speed. C# is for your professional applications level programmer. VB is for your non-programmer needing to do some scripting. Don’t worry, you don’t have to make any decisions- Microsoft will tell you what it right for you.

  • http://enfranchisedmind.com Candide

    Turned out the problem with my printer was that I plugged in my printer *before* I installed the driver.

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